It’s hard to argue with the answer.
You’ve got a sleek new phone and you want a new air purification system.
Now what?
Apple’s air purifying system can be a little overwhelming, even for those who have never used one before.
I know because I’ve had to go through it twice.
I was in the midst of an AppleCare+ repair when I received my first email from AppleCare, asking me to fill out a warranty claim form.
I thought the request was normal, but the email quickly turned into a demand to pay the $100 deductible and the $10 service fee for the air purify.
That last line was especially egregious, given that the service fee is the same for the AppleCare service and the AppleAir service, so it seemed like a bad idea to spend $100 to get the service.
I’m not even sure AppleCare actually does this, but I had to call AppleCare customer service to ask if the service fees were for the service and if I was supposed to pay for the services myself.
It wasn’t until AppleCare emailed me back that I learned that the $90 service fee was actually for the Air purifier.
“I’m sorry,” I wrote.
“That was the last I heard of this.
I guess I should have called them earlier.”
I contacted AppleCare again and the phone rang.
“Oh, we’re sorry about the inconvenience, but we can’t cancel your warranty right now,” a representative said.
The customer service representative then told me I had two options: cancel my warranty and pay the service price upfront, or take it to AppleCare to get a refund for the $80 service fee.
“But,” she said, “it’s just $90.
That’s fine.”
So what did I do?
I chose the second option.
But there was still one more option: cancel the warranty and the service charge upfront, and then take the refund to Apple to get my refund.
That way, I wouldn’t have to pay AppleCare for the repair, and Apple would pay me back the $30 service fee upfront.
So what does that mean?
It means that I now have to get AppleCare through AppleCarePlus to get an AppleAir refund, even though I paid AppleCare twice for the same thing.
This isn’t good news.
First, there’s the matter of AppleCare’s refund policy.
AppleCare provides a $100 service fee if you cancel your iPhone warranty and then pay it back.
That $100 is applied to your first refund.
But if you’re still dissatisfied with the air-purifier, you can still take AppleCare directly to Apple.
That option is good for one year, but AppleCare only offers refunds if you pay it through Apple.
I did.
I ended up paying $10 a month after the service cost.
This is good news, but not great news.
For one thing, AppleCare does offer a refund of the air price, but it doesn’t cover the service, and it can take up to a year for the cost to be fully refunded.
The problem with this option is that the cost of AppleAir is $15 more than the ApplePro service fee that AppleCare uses for its refund.
The second option is to use AppleCare.
The AppleCare warranty is $90 for a single-year subscription, and the full $90 cost of the Appleair service is applied.
So if you do this, you will get an initial $30 refund, but after the first year the full price of the service will be refunded, minus $10.
For this second option, you get $60 in refund after one year.
If you decide to do this option, though, you should still be careful about AppleCare and AppleCarePro.
Both offer similar features, but there’s a difference between the two services.
AppleAir has more coverage than AppleCare Plus and offers a free one-year service plan.
But AppleCare has more services than AppleAir Plus, including AppleCare+, AppleCare Pro, AppleAir Pro, and many other services.
I still didn’t get my first refund from Apple, so I decided to take the $60 AppleCare fee to get it done.
That cost included $40 for AppleCare Express, a free upgrade for existing AppleCare customers, and $10 for the second AppleCare upgrade.
The cost of both AppleCare services is $10 upfront, plus $10 in a separate $60 refund.
So after two years of waiting, I had a refund.
I wasn’t the only one who was unhappy with AppleCare or AppleAir, though.
The Air purifiers I tested were among the least efficient and most expensive of the bunch.
But that’s not surprising: AppleCare was the only product I tested that